WS_FTP Instructions

In order to access our servers via FTP you will need the following information:

USERID
PASSWORD
FTP HOSTNAME

This information will be given to you by your account representative.

The First step in setting up your FTP client is to create a Session Profile. Upon opening WS_FTP the "Session Properties" window will be displayed. To create a Session Profile for your website, click the "New" button. Give your session a generic name for example: "MYACCOUNT". For Host Name/Address enter the FTP Hostname, for User ID enter the username, and for password enter your the password given to you.

Once you have entered this information, click "OK" to connect to the FTP server. This session information will be saved so that the next time you wish to connect to your website, you simply have to select your profile ("MYACCOUNT") from the "Profile Name" drop-down box.

The main WS_FTP screen is divided into two windows. The window on the left displays files and directories on your computer, while the window on the right displays the files and directories of our FTP server. You may see folders such as "dropoff" and "pickup" in the right window.

In the left window, navigate through your system to find the file(s) you wish to upload. Once you've found the file(s), click on them and click the right arrow button ( -> ) in the middle of the WS_FTP window. The files will begin uploading.

If you need assistance with FTP, please contact your sales representative.