In order to access our servers via FTP you will need the following information:

USERID
PASSWORD
FTP HOSTNAME

This information will be given to you by your account representative.

When you first run fetch a window will open with 4 lines. The first line is the host. Here you will put in the FTP Hostname.

The next two lines are for your user ID and password. Put your FTP user name and password there (as provided by your account representative).

The fourth line is the directory. You should leave this line blank.

After that click OK, and a window will open to our FTP server. Make sure you select automatic in the lower right hand side of the window.

To put or upload multiple files, make sure you have the correct directory or folder open in the Fetch window (dropoff). Then, click on the word remote at the top of the page and a list will open.

Go down to where it says to "Put folders and files" then click on it. A transfer window will open.

Navigate in the top window until you find the files you want to transfer. To add files and folders click them one time, then click the add button. The files or folders will appear in a box under Files or Folders to Upload. When finished selecting files click done. Fetch will begin to upload your files.

To put or upload a single file, click the put file button in the main window. Navigate until you find the file to upload and double click on it. A window will open with the file name and drop down list entitled format. For text or HTML select text. For anything else pick raw data.

If you need assistance with FTP, please contact your sales representative.